Privacy Policy
Royal Reels is a licensed online casino that handles player data with the same care applied to every other aspect of the platform. This policy explains our data practices clearly and completely.
Information We Collect
Royal Reels collects personal data across the following categories:
- Identity — full name, date of birth, nationality, verification documents
- Contact — email address and phone number
- Financial — payment methods, deposit and withdrawal transaction history
- Behavioral — game activity, session frequency, bonus usage patterns
- Technical — IP address, device identifiers, browser type, login timestamps
How We Use Your Information
Data is used exclusively for defined operational purposes:
- Account creation, authentication, and ongoing management
- Processing all financial transactions securely
- Meeting PAGCOR licensing obligations including KYC and AML
- Running Royal Reels’ ten-tier VIP loyalty and XP system
- Handling customer support and formal dispute resolution
Third-Party Data Sharing
Data is shared only with partners essential to platform operations:
- Payment processors for deposit and withdrawal execution
- KYC providers for identity and age verification
- Cloud hosting infrastructure for secure data storage
No data is sold to data brokers, advertising networks, or unrelated commercial parties under any circumstances.
Security of Your Data
Royal Reels applies:
- SSL/TLS encryption to all transmitted data
- Role-based access controls and restricted server environments
- Regular internal and external security reviews
- Staff protocols governing all personal data handling procedures
In the event of a data incident, affected users will be notified promptly and regulatory bodies informed as required.